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Terms of Service

ISO Nerd Terms of Service

1. Introduction Welcome to ISO Nerd. These Terms of Service ("Terms") govern your access to and use of ISO Nerd's services, including any applications, websites, software, products, and content (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms.

2. Service Use and Restrictions

(a) Service Description: ISO Nerd is dedicated to providing innovative technology solutions and services across a diverse range of applications. Our offerings include 'Information Nerd,' 'Recruitment Nerd,' and 'ISO Nerd,' each designed to cater to specific needs within your business. Under the umbrella of ISO Nerd, we specialize in software development, data analysis, and cloud-based AI solutions, all engineered to integrate seamlessly with sensitive company data. Our core mission is to empower businesses with cutting-edge AI solutions, ensuring a high level of security and data privacy.

(i) Private AI: A key feature of our service is the 'Private AI' system, which provides each customer with a unique, isolated infrastructure. This ensures that your data remains secure and is handled exclusively for your company's use.

(ii) Product Evolution: As ISO Nerd continues to evolve, we may introduce additional products or services. These will fall under the ISO Nerd brand and be subject to the same commitment to quality, security, and innovation.

(b) Acceptable Use: By using the Services provided by ISO Nerd, you agree to use them responsibly and ethically. This includes:

(i) Prohibited Actions: Not misusing the services in any manner that could damage, disable, overburden, or impair them, nor assisting anyone in such activities.

(ii) Compliance with Laws: Ensuring that your use of the services complies with all applicable laws, regulations, and policies.

(iii) Data Integrity: Respecting the integrity of the data and not engaging in activities that would compromise its confidentiality or integrity.

3. Account Registration and Security

(a) Account Creation: To access certain features of the Services, you must create an account. (b) Account Responsibility: You are responsible for safeguarding your account and should notify ISO Nerd immediately of any unauthorized use.

4. Intellectual Property Rights

(a) Ownership: ISO Nerd retains all intellectual property rights in the Services. (b) User Content: You retain rights to the content you submit, post, or display on or through the Services.

5. Data Retention and Backup

ISO Nerd understands the importance of data security and management. To this end, we have implemented a robust data retention and backup policy:

(a) Commitment to Data Protection: We are committed to protecting your data against loss and corruption. Regular backups of user data are performed during the 30-day Retention Period.

(b) Transparency in Backup Services: Our backup services are designed to be reliable and effective, but we acknowledge that no system can guarantee absolute data integrity. We will provide clear and accessible information regarding the scope and limitations of our backup services.

(c) Collaborative Approach to Data Recovery: In the unlikely event of data loss, our team will work closely with you to attempt to restore the lost data from our most recent backups. We understand the critical nature of your data and will make every reasonable effort to support recovery processes.

 

6. Beta Services and Experimental Features

(a) Beta Service Description: ISO Nerd may, from time to time, offer new services or features to its customers in a beta phase for purposes of testing and feedback ("Beta Services"). These Beta Services may include experimental and early-release features that are not yet available to the general public and are provided for the purpose of obtaining real-world use and feedback.

(b) Consent for Enrollment: Participation in any Beta Services offered by ISO Nerd requires explicit, written consent from the user. Users interested in participating in Beta Services must agree to additional terms and conditions governing the use of such services. ISO Nerd will provide detailed information regarding the Beta Service, including potential risks, functionalities, and any specific terms related to the service. Enrollment into Beta Services is only effective after ISO Nerd receives written consent from the user, ensuring a clear and informed agreement to participate.

(c) As-Is Basis: All Beta Services are offered on an “as-is” and “as available” basis. This means they may contain bugs, errors, or other issues that could impact their use. ISO Nerd does not guarantee the reliability or availability of these Beta Services and recommends that they not be used in production or critical environments.

(d) Feedback and Communication: Participants in Beta Services are encouraged to provide timely feedback regarding their experience, including reporting any bugs, issues, or suggestions for improvement. This feedback is invaluable to ISO Nerd for improving the service. Communication regarding any Beta Service issues, feedback, or queries should be directed to the designated ISO Nerd support channels provided at the time of enrollment.

(e) No Obligation: While ISO Nerd appreciates the involvement of users in Beta Services, there is no obligation for continued use, and participants can opt out at any stage. Similarly, ISO Nerd reserves the right to modify, suspend, or terminate Beta Services at any time without prior notice.

(f) Risk Acknowledgement: Users acknowledge that their participation in Beta Services may expose them to risks, including reduced or varied performance, data loss, or other interruptions typical of beta-stage software. ISO Nerd is not liable for any such disruptions or loss arising from the use of Beta Services.

(g) Confidentiality: Beta Services may include confidential and proprietary information of ISO Nerd. Users agree to maintain the confidentiality of all non-public information related to Beta Services and not disclose such information without the express consent of ISO Nerd.


7. User Responsibilities

When using ISO Nerd's services, including our AI chatbot and other related features, users are expected to adhere to the following responsibilities:

(a) Respectful and Ethical Use: Users must interact with the AI chatbot in a respectful and ethical manner. This includes refraining from using offensive, harmful, or inappropriate language. Users are expected to engage with the chatbot in a way that promotes a safe and positive experience for all users.

(b) Accurate Information: When entering text or information into the chatbot, users should ensure that the information provided is accurate and relevant to their query or request. Misleading or incorrect information may impact the effectiveness and accuracy of the responses provided by the AI chatbot.

(c) Content Review: Users are responsible for ensuring that the content of any documents uploaded does not violate any laws, regulations, or rights of third parties. This includes ensuring that the documents do not contain sensitive personal information, proprietary information belonging to others, or any form of malicious content.

(d) Compliance with Guidelines: Users are required to comply with any usage guidelines or policies provided by ISO Nerd related to the AI chatbot and associated services. This includes adhering to instructions on how to interact with the chatbot and limitations on the type of content that can be shared or uploaded.

(e) Reporting Issues: Users are encouraged to report any issues, bugs, or concerns with the AI chatbot service to ISO Nerd. Prompt reporting helps us address potential problems and enhance the user experience.

(f) Consequences of Misuse: ISO Nerd reserves the right to take appropriate action in response to any misuse of the AI chatbot service. This action may include suspension or termination of access to the service, depending on the severity of the misuse.

8. Privacy and Data Protection

(a) Privacy Policy: Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share your personal information. (b) Data Protection: We implement industry-standard data protection measures.

9. Payment and Subscription Terms

(a) Fees: You agree to pay the fees for the Services as described in your subscription plan. (b) Renewals: Subscriptions will automatically renew unless you cancel them.

10. Cancellation and Termination

(a) Cancellation by You: You may cancel your subscription to the Services at any time. (b) Termination by ISO Nerd: ISO Nerd may terminate or suspend your access to the Services for any reason.

11. Indemnification

You agree to indemnify and hold harmless ISO Nerd and its officers, directors, employees,

from any claim or demand made by any third party due to or arising out of your use of the Services, your violation of these Terms, or your violation of any rights of another.

12. Disclaimer of Warranties

ISO Nerd provides its Services on an "as is" and "as available" basis. We do not warrant that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

13. Limitation of Liability

ISO Nerd values its clients and strives to provide the highest standard of services. While we take every reasonable step to ensure the quality and reliability of our services, certain circumstances may be beyond our control. Therefore:

(a) Scope of Liability: ISO Nerd's liability for damages under these Terms shall be limited to direct, objectively quantifiable damages. This limitation will not apply in cases of gross negligence or intentional misconduct by ISO Nerd.

(b) Reasonable Efforts: We commit to making reasonable efforts to maintain the continuous operation of our services and to rectify any service-related issues that are within our control in a timely and efficient manner.

(c) Exclusions: Despite our best efforts, ISO Nerd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits or revenues, loss of data, loss of use, or other intangible losses, except in cases where such limitations are prohibited by applicable law.

14. Modifications to the Services and Prices

ISO Nerd reserves the right at any time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. Prices of all Services are subject to change upon 30 days' notice from us.

15. Governing Law

These Terms and any action related thereto will be governed by the laws of the jurisdiction in which ISO Nerd is registered (United Kingdom), without regard to or application of its conflict of law provisions or your state or country of residence.

16. Dispute Resolution

Any disputes arising from these Terms or your use of the Services will be resolved through final and binding arbitration, except as otherwise set forth in these Terms.

17. General Terms (a) Entire Agreement

 These Terms constitute the entire and exclusive understanding and agreement between ISO Nerd and you regarding the Services, and these Terms supersede and replace any and all prior oral or written understandings or agreements between ISO Nerd and you regarding the Services. (b) Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without ISO Nerd’s prior written consent.

18. Changes to Terms

ISO Nerd reserves the right to modify these Terms at any time. If we make changes that are material, we will let you know by posting on our website or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect.

19. Contact Information

If you have any questions about these Terms, please contact us at info@isonerd.com

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